Grievance Redressal
If the client's issue is unresolved after a period of 30 days from the date of first raising the issue through email, or the client is not satisfied with the response provided the customer may, post completion of 30-day period from the date of first raising the issue, write to the Compliance Officer at:
The Compliance Officer
RAAS Capital Research Analysts,
A302 Teakwood,
Vasant garden near Swapna Nagri,
Mulund(west), Mumbai 400080, Maharashtra, India
Note: If any case needs additional time, RAAS Capital Research Analysts will inform the client the reasons for the delay and provide expected timelines for resolution of the issue.
If the complaint is not resolved by compliance officer in next 15 days, or if the client is not satisfied with RAAS Capital Research Analyst's grievance redressal, the client may, approach SEBI at: https://scores.sebi.gov.in/ and can lodge complain in “Complaint Registration” under “Investor Corner” or approach https://smartodr.in/login
In case, you are not able to register a complaint online, investors may send their complaints to:
Office of Investor Assistance and Education,
Securities and Exchange Board of India,
SEBI Bhavan. Plot No. C4-A,
‘G’ Block, Bandra-Kurla Complex,
Bandra (E), Mumbai - 400051.
Details of designation | Contact Person Name | Address where the physical address location | Contact No | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
Principal Officer | Apurva Sharma | A302 Teakwood, Vasant garden near Swapna nagri, Mulund West, Mumbai 400080, Maharashtra, India | +919619711009 | apurva@raascap.com | 9 AM to 5 PM |
CEO | Apurva Sharma | A302 Teakwood, Vasant garden near Swapna nagri, Mulund West, Mumbai 400080, Maharashtra, India | +919619711009 | apurva@raascap.com | 9 AM to 5 PM |
Compliance Officer | Apurva Sharma | A302 Teakwood, Vasant garden near Swapna nagri, Mulund West, Mumbai 400080, Maharashtra, India | +919619711009 | apurva@raascap.com | 9 AM to 5 PM |
Head of Customer Care | Apurva Sharma | A302 Teakwood, Vasant garden near Swapna nagri, Mulund West, Mumbai 400080, Maharashtra, India | +919619711009 | apurva@raascap.com | 9 AM to 5 PM |
Customer Care | Apurva Sharma | A302 Teakwood, Vasant garden near Swapna nagri, Mulund West, Mumbai 400080, Maharashtra, India | +919619711009 | apurva@raascap.com | 9 AM to 5 PM |
